Dear MGRSD Families and Staff,

We are writing to update you regarding the recent cybersecurity incident involving PowerSchool, the software vendor that provides our Student Information System (SIS).

On January 29, 2025, PowerSchool initiated the process of notifying individuals whose information was determined to be involved.

PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators who had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals for whom PowerSchool has sufficient contact information.

Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian. If you would prefer to not wait for an email and instead gain the coverage immediately, please visit this web page for all needed information: http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/.

The district is also posting this notice on the website at https://www.mgrsd.org/district-events/data-breach-public-notice for ease of access.

To help mitigate future issues related to vendor data breaches, we are continually reviewing the necessity of each piece of data in our systems and limiting information and access wherever possible. Protecting our students and teachers remains our top priority. Thank you again for all of your support and understanding during this time.

Sincerely,

Joseph Bergeron, Interim Superintendent
Elea Kaatz, Director of Academic Technology
Rob Wnuk, Director of Operations & Technology

[Wednesday, Feb 26 at 3:50 PM]
We received a brief update from Powerschool; these notifications regarding identity protection and credit monitoring services will come from Experian, using one of the following email addresses:

Ps-sis-incident@mail.csid.com
Ps-sis-incident@mail1.csid.com
Ps-sis-incident@mail2.csid.com